Night Drop Retrieval Install in Eugene
Our Operations Director, Kieth Dalton decided to put me, the new Sales and Marketing Director, through the ringer by sending me to Eugene, OR to help install 7 Night Drop Retrieval Systems for our long-time client, Wells Fargo.
Kieth, who’s been with SafePak for more than 10 years thought it a wise initiation to take me down to Eugene to have me assist with the installs.
“What better way for you to get to know our best selling product then to make you crawl head first, belly up into a safe?” Said, Kieth.
Over two days and six banks we were accompanied by a trusty (and handy) Loomis guard, systemically replacing systems as old at ten years old. It turns out that while the systems are incredibly durable, they do need to be replaced. I thought back to the cars I’ve owned, many of them over ten years, none of them were as durable as these retrieval systems. That’s something- they get used 5-6 days a week, drug across floors, thrown into armored trucks and then tossed back on the floor of a vault somewhere. Try that with your best backpack and see how that goes.
The plan was to let me assist the first day at three banks and then for me to travel back alone on the second day and install the last 4 systems by myself.
Funny how plans can change.[nggallery id=6]
Our first stop revealed that we needed an obscure, rarely used part that required immediate delivery from back at our warehouse. In the meantime, we decided to head over to one of the banks I was supposed to tackle alone the next day. It was providence at work. Installs normally take between 12 (Kieth’s record) and 30 minutes, this one took us 4 hours. My very first time I’ve ever been in a safe and I got to spend half a work day with my head and one arm stuck in a 18 inch safe door. It was a blast.
Why was this one so hard? Well, our systems are built with 15 inch frames. That means to get the bag through the door, we only had 1.5 inches on either side for clearance. Once inside, I had to manipulate the frame with only one hand and one tool. Usually (I would later find out), you need two hands (and sometimes a third) and two wrenches to secure the frame under neath the drop shoot. It was tedious, but hard work paid off.
Long story short. I was an achy fella by the end of that installation. We were able to get two more installed later that day and the remaining four the next day went without a hitch.
Looks like Kieth was right, I got to know these bomb proof systems inside and out.